12. Surviving the Storm: Building and Running a SaaS During a Recession.

This week we talk about building and running a SaaS during a recession: what you can do and how you can not only survive but thrive.

We detail a popular Twitter thread by Patrick Campbell (who built – and sold –  ProfitWell ). This thread is basically the blueprint for what I'm (Laura 👋) working on with Client Portal, so it seemed like a good idea to run through some of the ideas and how we are implementing them in our businesses. 

We cover:
  • Why you should focus more on existing customers than new customers and some simple strategies to increase your profits.
  • How offering a lower discount can actually prevent churn and make you more money.
  • The benefits and drawbacks of freemium – and who should consider it.
  • Why you should focus on building a community and helping people – even if they're not ready to buy.
  • Should you go after your competitor's customers? 
  • Playing the long game. How you can plant the right seeds now and harvest them later.

Creators and Guests

12. Surviving the Storm: Building and Running a SaaS During a Recession.
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